Your number.
Your business.
Forward calls when you’re busy, after hours, or whenever you need an extra pair of hands.
Incoming customer call↗
To your existing business numberAfter-hours forwardingEnabled
For the people who keep homes running
You’re on the job.
We’re on
the phone.
Turn missed calls into your next job. An AI receptionist that answers, captures the details, and flags emergencies so the right person calls back fast. Set up and managed for you.
✓ Keep your number ✓ Start with missed calls
Northfield Heating & AirAfter-hours call · 9:47 PM
No heat. Nobody in the office. Still handled.
Ava · AI receptionist“Thanks for calling Northfield Heating & Air. I’m Ava, the AI assistant. How can I help tonight?”
Customer“Our furnace just quit, and it’s freezing in here.”
Ava · AI receptionist“No heat counts as an emergency. I’m flagging it for the on-call technician now. What’s the service address?”
Customer“418 Maple Ridge Road.”
Ava · AI receptionist“Got it. Dave is on call tonight and can be there around 10:40. I’ll text you his arrival window.”
!
Emergency dispatched in under 2 minutesOn-call tech paged. Customer texted. Summary sent to the office.
✓A good call.
Even after you’ve called it a day.
Even after you’ve called it a day.
Sample call. Fictional business and scenario.
Tap the Ava button in the corner to talk to her live, in English or French.
Built around your tradeHeating & coolingPlumbingElectricalRoofingGarage doors
85%
of callers who reach voicemail hang up without leaving a message.
$45–120K
a year lost to missed calls by a typical small contractor.
24/7
coverage. Evenings, weekends, holidays and the night the storm hits.
The next call could be the next job
A familiar workflow.
A better first response.
From a customer’s first question to the details your team needs. All built around how you work.
Your number.
A helpful answer.
A clear next step.
The agent follows your service areas, scheduling rules, and instructions for handing off a call.
CALL SUMMARY
ServiceFurnace maintenance
Preferred timeTomorrow morning
Less chasing.
More getting done.
Receive the request, the caller’s details, and a call summary, ready to act on.
New requestCaptured
Tomorrow · 9–11 AMCustomer confirmationSent ✓
Useful where it matters
An extension of your team.
With your rules built in.
Keep the door open.
Give after-hours callers a next step. Capture the request, flag what is urgent, and let your team call back first thing.
Skip the back-and-forth.
Get names, addresses, and service details in a clear summary, so your team can pick up the conversation with context.
Know when to hand off.
Emergencies, upset callers, or anyone who asks for a person are flagged right away, and we agree with you who gets told and how.
A useful starting point
What could those
missed calls be worth?
Put in your own numbers. Then we’ll look at your actual call log together.
Let’s talk through your numbers ↗Revenue you could be missing each month$5,683
Missed calls × 4.33 weeks × booking rate × job value. A rough estimate. We’ll check it against your call log.
How it works
Live in two weeks. We do the setup.
You give us one 30-minute call and a test phone. We write the scripts, pick the voice, connect your tools, and tune it until you sign off.
- Day 1–2
Discovery
Your services, service area, hours, on-call schedule, and what the agent must never quote.
- Day 3–5
Build
Agent, voice, dispatch board and alerts configured. You pick from three voice samples.
- Day 6–8
Test
You call it. We run a 12-point check: details captured, urgent calls flagged, emergencies, after-hours behavior, response time.
- Day 9–14
Launch
Your number goes live. Daily check-ins in week one, then a weekly note and a monthly report.
Start small. See what works.
Start with the calls
you already miss.
Try a 14-day pilot on one call flow, usually after-hours and overflow calls. We agree on scope, price and what success looks like before anything goes live.
Ask about a pilot ↗Also for real estate teams
A buyer calls at 8:14 PM.
You’re at a showing.
The agent who calls back first usually gets the buyer. VoxAdvo answers every listing and buyer inquiry in under a minute, day or night, asks the questions you’d ask, and captures the details and preferred showing times for your agent to confirm.
180 inquiries a month, half go unanswered
× 4% close rate on qualified leads
× $8,400 average commission
= $26,880 a month left on the table
× 4% close rate on qualified leads
× $8,400 average commission
= $26,880 a month left on the table
- Week 1
Answer and qualify
Calls and web leads answered in under 60 seconds. Timeline, area and price range captured, showing times requested.
- Month 1
Route to the right agent
For teams and brokerages: each caller goes to the right agent by area or specialty, or gets a callback arranged.
- Month 2
Seller inquiries
“What’s my house worth?” calls qualified for timing and motivation, then passed to you to book a valuation.
- Month 3
Past-client check-ins
Calls former clients 18+ months after closing to find the ones thinking about moving.
Inbound first. We only call people who asked to be contacted or have a past relationship with you. No cold calls to MLS or purchased lead lists.
Talk about your team ↗Harbour Lane TeamListing inquiry · 8:14 PM
Called back before the next agent did.
Ava · AI assistant“Thanks for calling the Harbour Lane Team. I’m Ava, the team’s AI assistant. Which property are you calling about?”
Caller“The townhouse on Carling Avenue. Is it still available?”
Ava · AI assistant“It is. Are you hoping to move in the next few months?”
Caller“Yes, we’d like to be in by spring.”
Ava · AI assistant“Priya can show it Saturday at 11 or Sunday at 2. Which works better?”
Caller“Saturday.”
✓
Showing requested · Saturday 11 AMDetails captured. Priya to confirm.
Sample call. Fictional team and scenario.
Good questions
Let’s clear
a few things up.
Will it sound like a robot?
No. Current voice agents handle interruptions and background noise and reply in about 200 milliseconds. On the first call we’ll ring you from it so you can judge for yourself.
Will callers know it’s an AI?
Yes. The agent introduces itself as an AI assistant. During setup, you review its wording, tone, and handoff behavior.
Can I keep my existing number?
Yes. You forward calls from your existing number, all the time or only when you don’t pick up. We check your carrier’s forwarding options before launch.
What happens when someone needs a person?
We agree on when to transfer, who to contact, and what to do if nobody answers. Those rules are tested before your agent handles customer calls.
Does it work with my scheduling software?
Not out of the box. Today we capture every call and send you the details; you keep using your own scheduling software. If you use a tool like ServiceTitan, Jobber, Housecall Pro or Google Calendar and want it connected, tell us and we’ll look at what’s possible for your setup.
What does it cost?
It depends on your call volume and what you want it to handle. We’ll quote it on the first call, against your own numbers.
How are recordings and customer details handled?
Calls can be recorded and transcribed, with the recording notice your state or province requires. You decide who can see them and how long they’re kept.
Your next good call starts here
Let’s put your
phone to work.
Tell us a little about your business. We’ll talk through your calls, your workflow, and whether a pilot makes sense.
Prefer to set it up yourself? Create your account
info@voxadvo.com